h5bj Privacy Policy – How We Protect Your Data

Who We Are

h5bj is an online gaming and sports betting platform accessible at h5bj.vin, serving players in Pakistan. The platform offers fish games, bingo, cricket and PSL sports betting, and a PKR wallet — all available through the browser or the h5bj Android app. For the purposes of this Privacy Policy, h5bj is the data controller responsible for the personal information you provide when using the platform.

If you have any questions or requests relating specifically to the handling of your personal data, please contact the h5bj support team through your account dashboard or by writing to [email protected].

Data We Collect

h5bj collects personal data in several ways — directly when you register or interact with the platform, automatically as you use the site or app, and from payment providers during transaction processing. The categories of data we collect include:

We do not collect sensitive personal data such as biometric data (other than what your own device processes locally for app login), religious beliefs, ethnicity or health information.

How We Use Your Data

The personal data h5bj collects is used strictly for the purposes described below. We do not use your data in ways that are inconsistent with what is stated here without first updating this Privacy Policy and notifying you where required.

• Account operation: Your registration details are used to create and maintain your h5bj account, verify your identity, and manage login access on both the web and the Android app.
• Payment processing: Transaction data — deposit amounts, withdrawal requests, payment method references — is used to process PKR payments through JazzCash, Easypaisa, Raast, bank transfers and supported cards or mobile wallets.
• Platform security: Technical data including IP addresses and device identifiers is used to detect suspicious activity, prevent fraud, identify multi-accounting and protect the integrity of h5bj for all players.
• Customer support: Communication data is used to respond to queries, resolve disputes, process complaints and improve the support experience.
• Responsible gaming: Gameplay and transaction data may be used to monitor patterns that could indicate problem gaming behaviour, in line with our responsible gaming commitments.
• Platform improvement: Aggregated, anonymised usage data helps us understand how players interact with fish games, bingo rooms, cricket betting markets and the Android app, so we can continue to improve the experience.
• Legal compliance: Where required, data may be used to comply with applicable legal obligations, including responding to lawful requests from authorities.

Payment Data and PKR Transactions

All transactions on h5bj are processed in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal, the relevant payment data is handled in partnership with your chosen payment provider — JazzCash, Easypaisa, Raast, your bank, or a supported card or mobile wallet service.

h5bj does not store full card numbers, mobile wallet PINs or bank account passwords on its own servers. Payment reference IDs (such as a JazzCash or Easypaisa transaction reference) may be retained for reconciliation and dispute resolution purposes. Each payment provider you use is subject to their own privacy policy and security standards, which apply independently of this document.

Transaction records — amounts, dates, payment channels, and PKR wallet balances — are retained in your h5bj account history for your own reference and for compliance with our financial record-keeping obligations. This history is accessible from within your account dashboard and the Android app.

Cookies and Tracking Technologies

h5bj uses cookies and similar tracking technologies on the website at h5bj.vin. Cookies are small data files stored on your browser or device that help the platform recognise you, keep your session active and remember your preferences. The types of cookies h5bj uses include:

• Essential cookies: Required for the platform to function. These keep you logged in during a session, maintain your PKR wallet state and enable core security features. The platform cannot function properly without them.
• Analytics cookies: Used to understand how visitors navigate h5bj — which pages are visited, how long users spend in the fish games lobby or bingo section, and where players drop off. This data is aggregated and anonymised.
• Preference cookies: Remember your settings, such as preferred language and display options, so you do not have to reset them each visit.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in or using core platform features. The h5bj Android app uses session tokens rather than browser cookies, but the same principles of data minimisation and purpose limitation apply.

Data Sharing and Third Parties

h5bj does not sell, rent or trade your personal data to any third party for commercial or marketing purposes. We share data only in the specific, limited circumstances described below:

• Payment processors: Transaction data is shared with JazzCash, Easypaisa, Raast, bank partners or card processors as necessary to complete the PKR deposit or withdrawal you have initiated.
• Technology service providers: h5bj may use third-party technology providers for hosting, analytics, anti-fraud tools or customer support infrastructure. These providers are contractually required to handle data only as instructed by h5bj and for no other purpose.
• Legal and regulatory requirements: h5bj may disclose personal data if required to do so by a lawful authority, court order or other legally binding requirement. We will notify affected users where we are legally permitted to do so.
• Protection of the platform: In cases of suspected fraud, money laundering or serious misconduct, h5bj may share relevant account data with law enforcement or financial intelligence bodies as required.

In all cases of data sharing, h5bj takes reasonable steps to ensure the recipient handles the data responsibly and only uses it for the specified purpose.

Data Retention

h5bj retains your personal data for as long as your account is active or as long as is necessary to fulfil the purposes described in this Privacy Policy. The general retention approach is as follows:

• Active accounts: All account data — registration details, transaction history, gameplay records — is retained for the full duration your h5bj account remains open.
• Closed accounts: Upon voluntary account closure or permanent suspension, h5bj will retain core transaction and identity records for a minimum period as required for financial record-keeping compliance. After this period, personal data is deleted or anonymised.
• Support communications: Records of support interactions are retained for a reasonable period to support dispute resolution and quality review, and are then deleted.
• Technical logs: Server and access logs may be retained for a shorter period primarily for security monitoring and fraud detection purposes.

If you wish to request the deletion of your h5bj account and associated personal data, please contact support. We will process deletion requests in accordance with our retention obligations — meaning some records may need to be held for a defined period before full deletion is carried out.

Security Measures

h5bj applies a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse or disclosure. These include:

• Encrypted data transmission between your device and h5bj servers (HTTPS/TLS)
• Secure server environments with access controls limiting who within the h5bj team can view personal data
• Session management controls that log you out automatically after a period of inactivity
• Fraud detection systems that flag unusual account activity, including login attempts from unfamiliar locations or devices
• Regular reviews of data handling practices and security configurations

While h5bj takes data security seriously and maintains reasonable safeguards, no platform can guarantee absolute security. You also play a role in keeping your account secure: use a strong, unique password for h5bj, do not share your login credentials, and enable biometric login on the Android app for an additional layer of protection. If you suspect unauthorised access to your account, contact h5bj support immediately.

Your Rights

As a registered user of h5bj, you have the following rights regarding your personal data. To exercise any of these rights, contact h5bj support through your account or at [email protected]:

• Right to access: You can request a summary of the personal data h5bj holds about you, including your registration details, transaction history and gameplay records.
• Right to correction: If any of the personal data h5bj holds about you is inaccurate or out of date, you have the right to request a correction. You can update most account details directly from your account settings.
• Right to deletion: You may request the deletion of your h5bj account and associated personal data. Deletion requests are subject to our minimum data retention obligations, which may mean some records are held for a defined period before being fully deleted.
• Right to restrict processing: In certain circumstances, you may request that h5bj limits the way it uses your data — for example, while a complaint or dispute is being reviewed.
• Right to withdraw consent: Where data processing is based on your consent (for example, optional preference cookies), you may withdraw that consent at any time. Withdrawal of consent does not affect processing that took place before the withdrawal.

We aim to respond to all data rights requests within a reasonable timeframe and will keep you updated on the progress of your request.

Minors and Age Restriction

h5bj is strictly an adults-only platform. We do not knowingly collect, store or process the personal data of anyone under the age of 18. Registration on h5bj requires confirmation that the user is aged 18 or above, and we reserve the right to request identity verification at any point to enforce this requirement.

If h5bj becomes aware that an account has been registered by or on behalf of a minor, the account will be suspended immediately, any funds will be handled in line with our Terms and Conditions, and associated personal data will be deleted. If you believe a minor has registered on h5bj, please contact our support team so we can investigate and act promptly.

Updates to This Privacy Policy

h5bj may update this Privacy Policy from time to time to reflect changes in how the platform operates, the data it collects, or applicable legal requirements. When material changes are made, the "Last Updated" date at the top of this page will be revised, and we will notify registered users through the platform or the Android app where the change is significant enough to warrant it.

We recommend bookmarking this page and reviewing it periodically so you are always aware of the current version. Your continued use of h5bj after a policy update is posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with an update, your option is to stop using h5bj and request account closure.

Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how h5bj has handled your personal information, please reach out to us. The h5bj support team is available around the clock and will route privacy-related queries to the right team.

You can contact h5bj support through the in-platform support channel in your account dashboard or the Android app, or by writing to us at the email address below. Please mark your message clearly as a "Privacy Request" so it can be prioritised appropriately.